Impulses & Perspectives - The Expert Talk in Times of Crisis hosted by Dr Nikolai A. Behr

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00:00:00: impulses and perspectives the dikt

00:00:04: expert talk hosted by nikolai bear

00:00:08: is linked in the best b2b online

00:00:11: marketing portal during the crisis

00:00:14: we'll find out today in impulses and

00:00:16: perspectives we're gonna talk

00:00:18: to alexander gizelle he is one of the

00:00:21: leading

00:00:21: linkedin marketing experts and he's also

00:00:24: the founder of the

00:00:26: image growth institute welcome alexander

00:00:30: a wonderful good morning nikolai

00:00:33: so how can linkedin help me during this

00:00:36: covet 19

00:00:37: times to make better online business

00:00:42: well linkedin at the moment is by far

00:00:46: the best social media for b2b

00:00:49: business um nowadays over 650 million

00:00:54: people

00:00:54: are on it and over 84

00:00:58: of sea level people which

00:01:01: in the end means it's a very fast way to

00:01:05: connect to your target group

00:01:08: and by that you can win

00:01:12: leads business employees

00:01:15: and foster

00:01:18: a good influence on your coding market

00:01:23: so you do a lot of research in online

00:01:26: marketing

00:01:27: what are the four most important points

00:01:31: when doing linkedin marketing for your

00:01:32: business

00:01:34: first of all you need a

00:01:38: strong linkedin profile

00:01:41: that is corresponding with your personal

00:01:43: brand

00:01:45: secondly you need to understand who your

00:01:47: target group is

00:01:50: and then you need to publish

00:01:53: content that is optimized for linkedin

00:01:57: and for your target group and finally

00:02:01: um you need to learn how to leverage

00:02:04: interaction um to business which is

00:02:07: called social selling

00:02:10: but what is the right content

00:02:13: which is distributed particularly well

00:02:15: on linkedin

00:02:18: um so um the three best content types on

00:02:21: linkedin

00:02:22: actually are

00:02:25: hero stories so this is kind of like

00:02:28: personal stories

00:02:30: um of people of yourself or your

00:02:34: customers

00:02:35: that are showing real life situation

00:02:39: out of business or out of their personal

00:02:41: life second

00:02:43: is um slideshare so um

00:02:47: linkedin a quiet slideshare it's nothing

00:02:49: else than

00:02:50: um showing slides online but

00:02:53: um the algorithm highly favors it and

00:02:56: people actually like to

00:02:57: [Music]

00:03:00: read through interesting slides for for

00:03:02: an industry topic

00:03:04: so if you combine like a post with a

00:03:06: slideshare

00:03:07: this is something that's working

00:03:08: extremely well and the third

00:03:10: part is um resource giveaway

00:03:14: posts so you create a post and someone

00:03:18: needs to interact with you

00:03:20: like your um post and write a comment

00:03:24: before he's actually getting a resource

00:03:26: give away a resource gonna give away can

00:03:29: be anything

00:03:30: but most of the time it's something

00:03:31: connected to your to your offer in your

00:03:34: industry like the

00:03:35: 10 best tips for linkedin marketing or

00:03:37: something like that

00:03:40: you mentioned the own um heroes story

00:03:43: why is this heroic story so important

00:03:47: well people tell stories since thousands

00:03:50: of years

00:03:51: and the best framework in storytelling

00:03:54: is the hero story

00:03:58: it's more or less very simply um

00:04:02: starting with a catchy headline going

00:04:04: into a challenge

00:04:06: elaborating on the problem then finding

00:04:09: a solu

00:04:10: solution or a help for it and then

00:04:14: ending up with um with a finding

00:04:18: about a topic and this kind of structure

00:04:21: is simply

00:04:22: resonating very very well with people

00:04:24: regardless if you put that

00:04:26: in a story in a video in a hollywood

00:04:29: movie or wherever

00:04:32: so if you're on linkedin you got a lot

00:04:34: of requests

00:04:36: for connections with whom should i

00:04:39: connect

00:04:39: and with whom should i better not

00:04:41: connect

00:04:43: well um that's pretty much depending on

00:04:47: your personal goals so for example if

00:04:49: you want to

00:04:50: win customers on linkedin then obviously

00:04:53: you should connect with the customers

00:04:55: that fit to your

00:04:56: ideal target group and

00:04:59: so you can search very granularly

00:05:02: on linkedin and find

00:05:06: your perfect customers and with those

00:05:08: kind of people you obviously should

00:05:10: connect and interact

00:05:11: to create business um you probably

00:05:14: should not connect with people that are

00:05:16: completely irrelevant to you

00:05:18: like indian developers

00:05:21: if you don't need the developing

00:05:23: services

00:05:25: but in general linkedin

00:05:29: allows you to connect up to 30 000

00:05:31: people

00:05:32: so up to that limit you

00:05:35: can target your connection approach

00:05:40: so when creating content

00:05:43: you told me that video is very important

00:05:46: and becoming more and more important

00:05:48: becoming more and more important why is

00:05:50: that

00:05:52: video makes it very easy to understand a

00:05:56: topic in very short time

00:05:58: and it's engaging and interactive

00:06:02: like um social media

00:06:05: is also moving and everywhere like from

00:06:08: instagram is going more and more into

00:06:11: video

00:06:12: new new social media like tick tock is

00:06:14: coming up

00:06:16: that's one reason and the other reason

00:06:19: is we have a very short attention span

00:06:21: nowadays so

00:06:22: if we we see a short video that

00:06:25: that catches our attention that's quite

00:06:27: good and we don't like to read

00:06:29: in a lot of things and the third

00:06:32: part is actually uh linkedin is adapting

00:06:35: their algorithm

00:06:37: to like a more facebook social media

00:06:40: kind of

00:06:41: um platform and

00:06:45: that um optimizes for video now a day so

00:06:49: they

00:06:50: simply give you more reach when you

00:06:51: create a video

00:06:54: so when creating your own linkedin

00:06:56: appearance how important is the landing

00:06:58: page and what should be on the landing

00:07:00: page

00:07:02: first of all you already mentioned your

00:07:05: linkedin profile should be a landing

00:07:07: page and

00:07:08: not a cvs this is what a lot of people

00:07:10: do they simply reflect your cv

00:07:12: but if you want to use linkedin for

00:07:15: business

00:07:16: you rather want to use it as a landing

00:07:19: page

00:07:19: that is guiding people through to your

00:07:21: service

00:07:23: so linkedin offers you a lot of

00:07:24: different sections

00:07:26: and it's good to fill them out but the

00:07:28: most important ones

00:07:30: are actually your tagline your

00:07:33: background picture

00:07:34: and your picture and the featured

00:07:36: section

00:07:37: so the tech line is the short little

00:07:41: line that you find

00:07:43: when you look for when you search for

00:07:45: someone or you find someone that you

00:07:47: read instantly

00:07:49: and this line needs to tell the person

00:07:52: that you're a credible person to

00:07:53: interact with

00:07:54: it needs to include the keywords and the

00:07:58: stories that you stand for

00:08:00: once uh that is convincing a person

00:08:03: will then click on your profile and

00:08:05: elaborate first first thing you will see

00:08:08: is your background picture so your

00:08:10: background pictures should communicate

00:08:12: in very few words

00:08:15: or in a very strong picture that you

00:08:18: again the same thing that you're a

00:08:19: credible person and what you really

00:08:21: stand for

00:08:23: and um obviously your profile picture

00:08:27: you see it everywhere when you search

00:08:29: for you when you look deeper in you

00:08:32: so it reflects kind of who you are

00:08:35: and then when you get go deeper down

00:08:37: there are a lot of different sections

00:08:38: like the about section interesting

00:08:40: enough

00:08:41: most of the people don't really read it

00:08:44: so

00:08:45: um the the single most important section

00:08:48: after those top three

00:08:50: is the featured section because it's

00:08:51: very big very visual

00:08:54: and there you can perfectly create

00:08:57: um a call to action like go to my

00:09:00: website book a meeting

00:09:03: or offer further steps

00:09:06: in a customer journey like

00:09:09: a customer reference video your

00:09:13: service presentation or videos and so on

00:09:18: so if i decide i go on linkedin how many

00:09:21: times

00:09:22: do i have to post something that i

00:09:25: i'm seen as kind of important and i'm

00:09:27: shown in a lot of

00:09:28: uh posts it it

00:09:32: starts from like two times a week

00:09:35: up to two times a day this is like

00:09:38: um the extreme limits

00:09:42: on both sides because like you should be

00:09:45: present and post on a regular basis

00:09:48: so the people that are following your

00:09:50: content

00:09:51: actually are constantly engaging with

00:09:54: you and your top of the mind

00:09:56: um i'm rather a big fan of

00:10:01: quality before quantity so whenever you

00:10:04: post something

00:10:05: it should be interested in engaging but

00:10:08: it doesn't me

00:10:09: need to be super complex it can only be

00:10:12: like two three interesting lines

00:10:14: um to create an interaction with so if

00:10:17: you

00:10:17: if you just have time for two posts a

00:10:19: week that's enough

00:10:20: if you really want to push your personal

00:10:23: brand obviously

00:10:24: once a day or even twice a day will

00:10:27: help you to really go top of the mind of

00:10:31: your target group

00:10:32: create the most kind of interaction that

00:10:34: you have

00:10:35: and it's not enough it's not too much

00:10:39: because um linkedin is

00:10:42: actually a very sh um content just

00:10:46: reside there for a very short time

00:10:49: um like a day or two because so many

00:10:53: people

00:10:54: a lot of different people are posting

00:10:56: content so your content just gets read

00:10:58: within one or two days

00:11:00: and no no people are not always present

00:11:03: on linkedin so posting two times a day

00:11:05: is still an amount that is not spammy

00:11:10: would you recommend posting um several

00:11:14: times the same thing if you have the

00:11:16: impression that not enough people have

00:11:17: seen it already

00:11:20: um i would not recommend it um so

00:11:23: the thing is you can repurpose content

00:11:28: so obviously you can write a good post

00:11:31: and then reuse it either

00:11:34: you you use the same post or you use it

00:11:37: in different formats like

00:11:39: one time it's a picture the next time

00:11:41: it's a video the next time it's a blog

00:11:43: article and so on the repurposed content

00:11:46: but you can use your same post and maybe

00:11:48: rewrite it in a little bit different so

00:11:51: the algorithm sees it differently

00:11:53: but i only recommend it to do this

00:11:57: like um after three to six months

00:12:00: and not like posting it two times today

00:12:03: or a week several times

00:12:05: um because your followers and especially

00:12:08: the people that maybe are more active

00:12:11: they are then getting presented the same

00:12:13: content over and

00:12:14: over again and that's not really what

00:12:16: you what you want to achieve

00:12:19: so for example if we see this interview

00:12:23: would it be an idea to just

00:12:26: put in in the post one question we

00:12:29: talked about

00:12:30: with a picture and then a couple of days

00:12:33: later a

00:12:34: short video teaser with a completely

00:12:37: different

00:12:38: um question we we handled

00:12:42: that that's that's a good example for it

00:12:44: or you like

00:12:46: one time um you use it

00:12:49: you use the same question as a picture

00:12:51: the name next time you use it as a text

00:12:53: the third time

00:12:54: you actually show the the video question

00:12:58: and by that you can repurpose it and in

00:13:00: six months nobody remembers anyways okay

00:13:02: you can reuse the same content again

00:13:07: you talked about that you can have up to

00:13:10: 30 000 contacts then there are also

00:13:13: followers what is the difference between

00:13:15: contacts and followers

00:13:18: um so it's a matter of trust when you

00:13:20: contact with

00:13:21: someone both um parties need to say yes

00:13:25: so

00:13:26: one party sends a request and the other

00:13:27: one needs to accept it

00:13:29: once post accepted you have um

00:13:32: you see you follow the content so you

00:13:34: you are always a follower once you're a

00:13:36: contact

00:13:37: but you are not um you're not a contact

00:13:40: when you're a follower

00:13:42: and when you're a contact you also have

00:13:45: access to

00:13:46: um the when you have

00:13:49: birthday you see the when you change a

00:13:52: job

00:13:53: all those kind of personal private

00:13:55: alerts

00:13:57: you actually see and you can write each

00:13:59: other a message

00:14:01: and all that obviously dependent depends

00:14:04: on your privacy

00:14:05: privacy settings when you're a follower

00:14:08: you see

00:14:09: it's uh one only one party decides so uh

00:14:13: i decide to follow you and i make a

00:14:15: click and i follow you and the only

00:14:16: thing that i get then

00:14:18: is i see your content on my

00:14:22: um on my status

00:14:25: wall on a daily basis so i'm following

00:14:28: your posts

00:14:30: your shares your comments that's all i

00:14:31: get but i don't get all this private

00:14:33: personal information

00:14:37: how long should my content be if i have

00:14:39: a written post

00:14:41: is there a limit or a minimum of

00:14:44: characters i should use the maximum is 1

00:14:48: 800 letters and

00:14:53: it's good to write longer posts because

00:14:57: it's in favor of the algorithm the

00:15:00: algorithm actually

00:15:02: decides how long people stay on a post

00:15:05: so when people

00:15:06: read it longer um it's good for the

00:15:09: algorithm

00:15:10: and it shows the post to more people

00:15:14: um so um

00:15:17: a lot of like content coaches actually

00:15:20: advise people

00:15:21: to write to use the maximum of letters

00:15:24: on the other hand side it must be

00:15:26: engaging

00:15:27: interesting while structured so i

00:15:31: um that's not the important thing and

00:15:34: sometimes one line is enough it's always

00:15:36: depending on

00:15:37: what you want to communicate and how um

00:15:40: how much interaction is that actually

00:15:42: triggering

00:15:43: and what's your like what's your

00:15:45: influencer status like the big

00:15:46: influencer often just post a question

00:15:49: or a line or just the status update hey

00:15:52: i'm in town

00:15:54: whatever so that's obviously completely

00:15:57: depending on the personal brand message

00:15:59: and the interaction you want to create

00:16:02: and finally there are these hashtags and

00:16:05: you can add hashtags

00:16:07: should i use this and if yes which

00:16:10: hashtags are the best you can recommend

00:16:15: well i obviously recommend to use

00:16:18: hashtags because

00:16:19: hashtags simply enlarge your rage so

00:16:23: when you post

00:16:24: obviously your followers and the people

00:16:26: that

00:16:27: follow your followers when they interact

00:16:30: when

00:16:30: your followers interact with your

00:16:32: content see the content but when you use

00:16:34: a hashtag

00:16:35: although all the people that follow the

00:16:36: hashtag see the content

00:16:39: um so it's a clear yes

00:16:42: um then it's about how many hashtags

00:16:46: so you should not use more than three to

00:16:49: five hashtags

00:16:50: the best number is actually three

00:16:52: because then the attention

00:16:54: is distributed in three of them if you

00:16:57: use more than five

00:16:58: the linkedin algorithm um punishes

00:17:01: at that and only the first three to five

00:17:05: actually then count into what people are

00:17:08: seeing

00:17:09: secondly what are the best of them well

00:17:13: um there are two

00:17:16: answers the best are on the one hand

00:17:18: side

00:17:19: the ones where the most people

00:17:22: follow and you can simply

00:17:26: for your topic um put like a hashtag and

00:17:30: try out the the different kind of

00:17:32: hashtags and see

00:17:33: how many people are following some

00:17:35: hashtags just like 10 people follow

00:17:37: others 20 million people follow so

00:17:40: depending

00:17:41: on um how many followers

00:17:44: this hashtag i am half obviously

00:17:48: your content gets distributed to a

00:17:50: larger

00:17:51: group of people the other thing is how

00:17:54: specific is your content

00:17:56: let's take the hashtag marketing if if i

00:18:00: post um a linkedin

00:18:04: marketing post in the aztec marketing

00:18:06: it's very broad there is a lot of

00:18:08: content that people read about other

00:18:10: marketing

00:18:12: but if i use a hashtag social media

00:18:14: marketing

00:18:15: it's already more specific or linkedin

00:18:18: marketing

00:18:19: and so depending on how specific i want

00:18:23: to target my target group

00:18:25: people may actually be more interested

00:18:28: and

00:18:28: read my content more and interact more

00:18:30: so it's it's it's a mixture between the

00:18:33: right

00:18:33: a big size and the right targeted

00:18:36: message

00:18:38: okay thank you very much alexander

00:18:42: we learned that linkedin is probably

00:18:44: really a very very good tool

00:18:46: for your online marketing i wish you

00:18:48: everything well

00:18:50: and keep safe and hope to talk to you

00:18:52: soon

00:18:53: bye bye thank you very much

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